Customer Support & Service Assistance

Reliable support for our digital service customers

CheckHub provides customer support, order assistance and after-sales service for businesses and individuals who use our digital services. Our team is here to answer questions, help with onboarding and resolve issues — clearly, quickly and professionally.

24/7Support Window
FastResponse Times
GlobalCustomer Base
About CheckHub

A customer support and digital service team you can rely on

CheckHub is the customer support and service brand operated by Shenzhen Wenjing Network Technology Co., Ltd. (深圳市文景网络科技有限公司). We focus on helping our customers get the most out of our digital services through responsive support and clear communication.

Whether you need help getting started, have a question about an order, or need after-sales assistance, our team is committed to giving you a smooth and trustworthy experience.

  • Dedicated customer support team
  • Order assistance and onboarding help
  • Responsive after-sales service
  • Clear, honest and professional communication
How We Help

Support designed around our customers' needs

Our support team assists customers across every stage of their journey with us.

Customer Support

A friendly, knowledgeable team ready to answer your questions and help you resolve any issue quickly.

Order Assistance

Need help with an existing order? We help you check status, clarify details and sort out any concerns.

Onboarding Help

New to our services? We guide you through getting set up so you can start with confidence.

After-Sales Service

Our relationship doesn't end at checkout. We provide ongoing after-sales support whenever you need it.

Business Inquiries

For partnership or business questions, our team is available to discuss how we can work together.

Account Support

Get help with account questions and service settings from a team that puts your security first.

Our Commitment

Honest service and clear boundaries

We believe trust is built on transparency. Here is how we operate.

Support, not sales channels

We use messaging channels, including WhatsApp, solely for customer inquiries, order support and after-sales communication. We do not use WhatsApp or any messaging channel to sell, redeem, buy back or trade gift cards or any other goods.

Accurate information

We provide truthful, accurate business information and never mislead our customers. Our team communicates clearly about what we can and cannot do.

Lawful customers only

We serve legitimate, authorized customers only. We do not process or assist with any information that is stolen, fraudulent, unlawfully obtained or of unknown origin.

Privacy and security

We respect your privacy and protect the information you share with us, in line with our Privacy Policy and Terms of Service.

Company Information

Who we are

Brand
CheckHub
Legal Entity
Shenzhen Wenjing Network Technology Co., Ltd.
中文名称
深圳市文景网络科技有限公司
Registered Address
L8-08, Ronghu Plaza (Phase 4), No. 408 Pingji Avenue, Fuchengao Community, Pinghu Street, Longgang District, Shenzhen, Guangdong, China
中文地址
深圳市龙岗区平湖街道辅城坳社区平吉大道408号融湖四期融湖广场L8-04
Business License No.
91440300MAD4Y1E52N (统一社会信用代码)
Phone
+86 138 1106 3903
Email
[email protected]
Business Hours
24 / 7 customer support window

CheckHub is a service brand operated by Shenzhen Wenjing Network Technology Co., Ltd. (深圳市文景网络科技有限公司).

Get in Touch

We're here to help

Have a question or need support? Reach out through any of the channels below and our team will respond as soon as possible.

Email [email protected]
Phone +86 138 1106 3903
Hours 24 / 7 support window
Office Shenzhen, China